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2. When they come back with a generic response, find out what problems they are currently experiencing.
If they don’t know what they want to see, ask them what problems they have with their current system, what aspects cause them most trouble, or what their ideal systems would do for them.
If they don’t know what they want to see, ask them what problems they have with their current system, what aspects cause them most trouble, or what their ideal systems would do for them.
